"More Productive Than Ever With Gainsight!"
Why Derek Needed Gainsight CS
"Gainsight CS saves me time by having all key metrics and customer information in one place. NPS scores, CSAT, implementation surveys and more can all be viewed from easy to read scorecards."
How Derek Uses Gainsight CS
"Gainsight is our source of truth. We use Gainsight CS to store all customer communications, create success plans that align with our customer's goals/objectives, and create workflows to better collaborate with colleagues."
What Derek Likes Most About Gainsight CS
"I find Gainsight to be extremely easy and intuitive to use. All the different modules are listed on the left hand side which make it easy to pivot from reports, to dashboards, and to my cockpit."
What Derek Has Achieved With Gainsight CS
- "Gainsight has created a positive impact on my renewal attainment. By having more information readily available on NPS, CSAT, and other surveys; I have been able to be more proactive in getting in front of customer challenges/issues."
- "Gainsight CS makes finding relevant customer information easy; we can log meeting notes and automatically push our sent emails to Gainsight through their Chrome plugin."